FAQ’S
BUY WITH CONFIDENCE
We want you to be 100% satisfied with your purchase from 1Notion.
Questions? Please email 1notion.mgmt@gmail.com
WHAT ARE MY SHIPPING OPTIONS?
Please note price and transit times may vary
UK
Standard
2-4 business days
£4.99
EU
Standard international
2-10 business days
£14.99
International
Standard international
3-15 business days
£23.99
1notionco.com offers Global shipping. Orders received by 1PM GMT ships within 1-3 business days, which is Monday-Friday, excluding the following UK holidays: Bank Holiday’s, New Year’s Eve, New Year’s Day, Good Friday, Easter Sunday and Christmas Day. Once the order has been dispatched, the shipping period will begin.
Please Note: During periods with high volume orders, processing may be delayed from being processed in 1-3 business days.
UNDELIVERED GOODS
We do not accept any responsibility for any loss or delay where you reject delivery by the courier, or an incorrect address is given. Whilst we will do our best to assist in this situation, we will not issue a refund unless your order is returned by the courier as non-deliverable. If your order has been returned as non-deliverable, we will issue a full refund (excluding delivery charges and handling fees). Goods returned as non-deliverable may incur extra fees by the courier which will be passed onto the original card holder.
If you miss a 1st attempt, the courier will re-attempt delivery 3 times before returning it back to us.